Home

Jobs At Central Bank of Nigeria

Careers at the CBN | Recruitment Form | FAQ's on HR

Online Recruitment

JOB ROLE: ASSISTANT SERVICE PROVISIONING MANAGEMENT ANALYST (ASPMA)

Job Code: ASPMA

Grade alignment: Asst. Mgr- Snr. Supervisor

JOB RESPONSIBILITIES

  • Assists the Service Control and Planning Manager/Lead in service planning and control for IT department
  • Assists with strong input in the annual strategic review and implementation for IT department
  • Assists in developing operating level agreement, review of service level of agreement
  • Assists in performing service monitoring and feedback to appropriate Service Delivery Managers
  • Assists in performing Customer Satisfaction Survey, writes report and provides feedback to Service Control and Planning Manager
  • Continually monitor activities of external and internal service providers
  • Assists in developing service costing and charge back strategy/model and continuously perform monthly charge back of IT service to Business units
  • Assists in defining department IT training plans and aligning such plan with Skill requirement of IT department
  • Assesses trends and developments in the industry and uses these to for annual
    strategic planning, technology planning etc.

SKILLS AND COMPETENCES REQUIRED

Core Skills

  • Research and analytical skills for business and IT strategy planning
  • Networking, Database management systems concepts
  • Systems Management, Security Management, User Support and Management concept
  • Communication and presentation skills for business strategy delivery
  • Good knowledge of Cost Accounting and Charge back

Generic Skills

  • Good written and oral communication ability
  • Action planning, Motivating, Analytical mind and strong problem-solving capabilities
  • Knowledge of and experience in major operating systems such as MS Windows 2000/2003, Unix Solaris, Linux etc
  • Ability to work independently in a highly dynamic environment with minimum supervision
EDUCATIONAL QUALIFICATION
  • A first degree or HND in Computer Science and computer related disciplines
    (Computer Engineering, Computer with Economics/ Mathematics,
    Management Information Systems and Electrical/Electronics Engineering).

EXPERIENCE

  • Post NYSC


Application Format

Please Note

All Applications are to be filled on this website. No emailed Curriculum Vitea will be processed.
Not later than six (6) weeks from the date of this publication. All applications should be sent via our online recruitment form

 

See Frequently asked questions on Human Resource

Facts : 12/12/2000
The West African Monetary Institute (WAMI):The West African Monetary Institute (WAMI) - http://www.wami-imao.org/ is saddled with the responsibility of facilitating the realization of the single monetary union of the WAMZ. The institute is located in Ghana.
See All: Facts | Events

Related Links

Central Bank of Nigeria:: Did You Find
Did you find what you want?
State what you were looking for if you answered "No" above.
Central Bank of Nigeria:: Key Index
Icon Key
Print out page
Refer this webpage to a friend Refer page to a friend
Go to top of page
Definition of word
frequent questions on topic
Make us your homepage
Export data to Excel
Refer this webpage to a friend  Print this page  Return to the top of this page

Permission is granted to reproduce or cite portions herein, if proper attribution is given to the Central Bank of Nigeria.
This Site is designed and maintained by the Web Team of the Central Bank of Nigeria ©2006, Central Bank of Nigeria. All rights reserved
.
 Legal Disclaimer  | Mail & 419 Disclaimer | FAQ's | Privacy Policy | Feedback | Subscribe to our RSS Feed Subscribe to CBN Really Simple Syndication.